🛒 Grocery & Ready-to-Eat Foods
Q: What are your store hours?
A: Our store is open from 9:00a.m. - 9:00p.m, Monday - Saturday and 2:00p.m. - 9:00p.m, Sunday. Ready-to-eat meals and pastries are available fresh daily.
Q: Do you offer online grocery ordering and delivery?
A: Yes! You can place orders for pickup or delivery through our website or app. Delivery is available within the GTA and Southwest Ontario.
Q: Are your pastries and ready-to-eat meals made in-house?
A: Yes, all pastries and meals are freshly prepared in-house by our culinary team.
🍰 Bakery & Pastry Section
Q: Do you take custom cake or pastry orders?
A: Absolutely! Custom orders can be placed at least 48 hours in advance. Visit our bakery page to start your order.
Q: Are there vegan or gluten-free options available?
A: Yes, we offer a variety of dietary options. Check labels or contact our customer support.
🎉 Event Planning Services
Q: What types of events do you plan?
A: We specialize in birthdays, weddings, corporate events, and more. Custom packages are available to suit your budget and needs.
Q: How far in advance should I book?
A: We recommend booking at least 30 days in advance to ensure availability and thorough planning.
Q: Do you provide catering and décor?
A: Yes, décor services are available as part of our event planning packages but catering is done through our trusted third party vendors.
💇♀️ Hair Services
Q: What hair services do you offer?
A: We provide styling, braiding, treatments, and more. Book online or visit our page.
Q: Do you offer services for kids and men?
A: Yes, we serve clients of all ages and genders.
Q: Do you provide At-Home Services?
A: Yes, we do provide At-Home Services at an additional cost.
📦 Orders & Returns
Q: Can I return or exchange an item I purchased?
A: Most items are not eligible for return. Please contact support if you have any concerns.
Q: Do you offer gift cards?
A: Yes, gift cards are available and can be used across all departments.
💳 Payments & Account
Q: What payment methods do you accept?
A: We accept credit/debit cards, mobile payments, and gift cards. Some services may require a deposit.
Q: Do I need an account to shop or book services?
A: No, but creating an account allows you to track orders and bookings more easily.
Please contact support if you have other questions that are not answered in this Frequently Asked Questions page