Refund policy

Return & Refund Policy

We value your satisfaction and aim to ensure a smooth experience across all of our business areas. Please review the return and refund policies below, categorized by service type.

🛒 Grocery, Ready-to-Eat Foods, & Pastries

  • Non-Returnable Items: Due to health and safety standards, all grocery items, prepared meals, and pastries are final sale and cannot be returned or refunded.

  • Damaged or Incorrect Orders: If you receive damaged goods or the wrong items, please notify us within 24 hours of purchase or delivery with a photo and receipt for review.

👕 Shirts, Sneakers & Fashion Items

  • Return Period: Unworn, unused items with tags attached may be returned or exchanged within 14 days of purchase with a valid receipt.

  • Exclusions: Items marked as clearance, final sale, or customized cannot be returned.

  • Refunds: Approved returns will be refunded to the original payment method within 5–7 business days.

💇♀️ Hair Services

  • Non-Refundable Services: Due to the nature of personal services, all hair service sales are final.

  • Service Concerns: If you are unsatisfied with your service, please contact us within 48 hours to discuss a resolution. Adjustments may be offered at our discretion.

📸 Photobooth Rentals

  • Cancellations: Cancellations made 7 days or more before the scheduled event are eligible for a full refund.

  • Late Cancellations: Cancellations made within 7 days of the event are eligible for a 50% refund.

  • No-Shows: No refund will be issued for cancellations made less than 48 hours before the event or no-shows.

🎉 Event Planning Services

  • Deposits: A non-refundable deposit is required to reserve your event date.

  • Cancellations: Event cancellations must be made at least 14 days in advance to receive a partial refund of any balance paid (excluding the deposit).

  • Force Majeure: If events are canceled due to circumstances beyond your control (e.g., natural disaster, emergency), we will work with you to reschedule or issue a partial refund.

📦 General Conditions

  • Proof of Purchase: A receipt or order confirmation is required for all returns and refund requests.

  • Return Method: Items can be returned in-store or shipped at the customer’s expense unless the item was incorrect or defective.

  • Processing Time: Refunds, once approved, are processed within 5–10 business days.

📞 Questions or Issues?

Please contact our customer support at cameeo624@gmail.com.
We’re here to help resolve any concerns you may have.