Shipping policy

Shipping Policy

Welcome to our online store! Below is our shipping policy outlining how we deliver different products and services to you based on your order type and location.

🚚 1. Delivery Zones

We offer the following delivery and shipping options:

  • Local Delivery: For grocery items, ready-to-eat meals, and pastries (within the GTA and Southwest Ontario)

  • Nationwide Shipping: For clothing, sneakers, and accessories

  • Service-Based Delivery: For photobooth rentals and event materials within Brantford and surrounding cities

🛒 2. Grocery, Pastries & Ready-to-Eat Meals (Local Delivery Only)

  • Availability: Available only to customers within the GTA and Southwest Ontario

  • Same-Day Delivery: Orders must be placed by 8:00p.m for same-day delivery

  • Delivery Schedule:  Monday – Saturday, 10 AM – 6 PM 

  • Fees: Delivery fee is added upon checkout based on location

  • Contactless Delivery: Available upon request; let us know in the delivery notes at checkout

👕 3. Apparel & Sneakers (Nationwide Shipping)

  • Processing Time: Orders are processed within 3-5 business days

  • Shipping Methods: Standard (3–7 business days) or Express (1–2 business days)

  • Carriers: USPS, UPS, or FedEx

  • Shipping Costs: Calculated at checkout based on weight and destination. Free shipping for orders over $[amount]

  • Tracking: A tracking number will be emailed once the order is shipped

📸 4. Photobooth Rentals & Event Services (Local Only)

  • Service Area: Only available within Brantford and Surrounding Areas

  • Setup & Delivery: Included in your booking. Our team delivers and sets up 1–2 hours before your event

  • Pickup: Occurs immediately after your event or per agreement

  • Delivery Coordination: We will confirm event timing and location via email or phone prior to the event

📦 5. General Shipping Information

  • Order Tracking: Once your item is shipped, you will receive a confirmation email with tracking details

  • Delays: Delivery may be affected by weather, high order volume, or carrier issues. We will notify you of any significant delays

  • Incorrect Addresses: Please ensure all shipping details are correct. We are not responsible for delays or losses due to incorrect or incomplete addresses

❗ 6. Items We Do Not Ship

  • Perishable items (groceries, ready-to-eat meals, and pastries) cannot be shipped outside the local delivery area

  • We do not offer international shipping at this time

💬 Need Help?

If you have questions about your order, delivery status, or special shipping requests, please contact us:

📧 Email: cameeo624@gmail.com
📞 Phone: +1-416-528-1269